The PSOL is made up of various types of questions. A PDF of the survey is available here. Please keep in mind that this survey is the copyrighted property of Noel-Levitz.
The most useful information comes from the 36 Priorities questions. There are 26 standard questions (used for national averages) and you can add 10 more campus-specific questions. For each of these 36 questions, students indicate both (A) how important the item is to them and (B) how satisfied they are with that item.
It is this comparison of Importance/Satisfaction that is the focus of planning for areas to make the most meaningful improvement in services or information.